FAQs

AXIL is the result of a 60-year legacy in helping people with hearing performance and protection.

Yes. AXIL is located outside of Salt Lake City, Utah, USA. We also have strategic operations in Florida, Hong Kong & Netherlands.

AXIL Headquarters are located at:

120 E. 13065 S. Suite 101
Draper, UT 84020

Over 60 years. AXIL is a rebranding of combining two brands: SportEAR- established in 2000 & the Harris Hearing Group- established in 1958. The AXIL brand was introduced as the new parent brand in 2012.

AXIL sells to the entire world from its headquarters in Salt Lake City, UT. We sell to sporting good retailers and mass chain retailers worldwide. Our other operational locations are for manufacturing purposes only.

Most people realize the problems in today’s world of plugging your ears off and not being able to maintain good hearing. Whether it’s shooting, hunting, construction, concerts, mechanics, auto racing, mining, industrial, manufacturing, motorcycles and so many more applications- we need to be able to hear while protecting our ears.

AXIL has developed the most advanced electronics and 100% digital technology to create a superior product offering that will simultaneously enhance your hearing to your desired level- whether you have normal hearing or hearing loss- and protect your hearing at the same time.

Thanks to modern technology, you can go anywhere and hear what you want to hear while simultaneously blocking out damaging loud sounds. You can be in the worst sound environments and tune all the harsh sounds out while letting in the desirable sounds and even turning them up as you choose, thus allowing you to enjoy your hearing while preserving it.

Imagine being in the mountains and hearing elk bugling or deer grunting from a mile away. All the sounds of nature will come in through perfect stereo surround sound and sound better than ever as with AXIL hearing performance products.

You will also have the automatic compression of any loud gunfire or other noises that would otherwise be damaging to your hearing, thereby allowing you to fully enjoy your hearing and experience in the outdoors.

You can use these for your daily life as much or little as you prefer. If you need to utilize hearing performance every day, you can use this all day long every day of the week. If you work in an environment where you need to hear and protect, you can use them there as needed.

These are ultra-comfortable, high performing and are great for daily wear.

Our entire line of ear buds, ear muffs, ear plugs, and digital hearing performance and protection are based on two simple concepts; first, allowing you to maintain or enhance your hearing while having simultaneous hearing protection at the same time.

Secondly, getting all the best applications for the ear into one device that fits comfortably in your ears.

Daily Use

Hunting/Shooting

Industrial/Construction/Power Tools/Mechanics

Auto Racing/Tractors/Machinery

Concerts/Stadium Events

Fitness

And many more…

These will not correct your hearing loss, but you can use these for sound enhancement every day as most of our customers do.

The AXIL product line is made from medical grade components and built for the outdoors. They offer excellent durability if you take reasonable care of them.

Order Online Today!

Call Us for an Independent Rep or Retailer Near You. (801) 566-0240

OR

Visit Us at a Tradeshow Near You

Modern 100% Digital technology actually converts physical sound waves into digital code- 0’ & 1’s. We then program the digital circuits through advanced computer software. The circuit sends information to the speaker in the device and the speaker recreates a whole new sound to what the circuit told it to, thereby making soft to normal sounds more audible and loud sounds dramatically limited- giving you the correct hearing protection for your needs.

The main considerations here are as follows:

How often will you use this?

What type of environments will you be using this in?

Are you using this for professional, recreational or sound enhancement purposes, or all the above?

Each time you go up in price, the main improvements you will get will be as follows:

Greater sound quality

More power to enhance sounds in your environment

Better programmability/re-programmability for best fine-tuning

More advanced background reduction technology

More advanced feedback/whistle reduction technology

These are the 5 most important features you need in your devices. Make sure you get the best you can.

Sound Quality

Power Level

Programmability & Re-programmability

Background Noise Reduction

Whistle/Wind Reduction Technology

A channel is an independent amplifier within the digital circuit. This allows a specific frequency range to go through it and be amplified accordingly. When you have multiple channels inside a circuit, you can specify and isolate the various frequency ranges and pass them through separate channels/amplifiers to give you more control over the sound enhancement and a cleaner sound quality.

A band is basically an equalizer band, like on a home stereo, where you can fine-tune the sound more precisely inside of each independent amplifier through multiple internal equalizer bands.

With the introduction of digital technology, we can use computer software to communicate with the digital circuit inside your devices. This allows us to program them through channels and bands to enhance sound according to your preference.

Digital technology has changed the way the world hears, making each device to perform according to the customer’s exact needs and wants.

AXIL hearing technology uses advanced algorithms to detect sound patterns in any environment you are in. These algorithms will then detect background/ambient noise patterns and minimize them while automatically enhancing speech sound patterns.

Advanced algorithms within the circuit automatically detect any whistle or feedback in the hearing device and attack it instantaneously to cancel out the feedback in the device. The more advanced the circuit, the more advanced this technology is.

For general products, look for the Bluetooth mark on each product.

If you need sound enhancement with protection and Bluetooth, call us today and we can help you find the right product for you with the hearing protection you need.

Yes. AXIL products are designed for daily or occasional wear.

AXIL products are designed to stay in your ear no matter how active you are as they capture the perfect shape in your ear and hold in accordingly.

If adjustments need to be made, please contact customer service for instructions. The turn around time is usually 3-5 business days.

Loud sounds will enter your ear canal and pass through your ear drum and into your inner ear. Your inner ear comprises mainly of a cochlea- one for each ear. This cochlea is small and snail-like in its looks. Inside this cochlea resides 35,000-45,000 hair-like nerve endings. Each nerve ending gets bent down as sound waves enter the ear, thus triggering an electrical response from the inner ear up to the brain.

These nerves are like ‘strings on a piano’. The longer and thicker the nerve, the lower the tone it produces. The shorter and thinner the nerve, the higher the tone it produces. Thus, the shorter and thinner nerves are most easily damaged through loud sounds entering the ear. They become worn out, broken or otherwise damaged and just don’t respond to sound waves like they used. They require greater stimulation to get the response out of them that’s needed.

You can find the dB SNR on each product on its individual page. We use Single Number Rating (SNR) instead of Noise Reduction Rating (NRR). The general range of SNR on all hearing protection products in the world range from 5-30 dB. The higher the number, the greater level of protection.

Sound enhancement cannot fix or correct your hearing loss. They can simply make up for the hearing your missing, by turning specific sounds up making them louder and easier for you to hear.

Any claims saying they can restore your hearing are false and illegal as it simply does not happen, unless in the event of recovery from an accident or illness.

As you increase in price, you will get significantly improved hearing performance in the following areas:

Sound Quality

Power Level

Programmability & Re-programmability

Background Noise Reduction

Whistle/Wind Reduction Technology

AXIL products give excellent directional sound enhancement.

In-ear products don’t need directional microphones as you use the natural acoustic. Our Behind the ear line offers directional microphones when needed. Most people prefer omni directional sound vs. directional microphones, but we can easily handle whichever is best for you.

Yes. The higher the level of technology, the better the background noise reduction technology. This will scan the environment around you and suppress background noise sound patterns making it easier to hear what you need to hear.

Our products have the microphones carefully placed for optimal, natural wind reduction, plus we program the digital circuits inside to help suppress wind noise automatically as well. The higher the technology, the better it helps suppress wind noise.

Hearing devices usually give some whistle or feedback when cupping it in your hand or inserting it in your ear. Today’s technology is excellent for minimizing this whistle and cancelling it out automatically.

Some of our products are water-resistant, but do not have an IPX rating.

Please contact customer service for instructions on sending them in to be cleaned.

Get a medium bristled tooth brush. Dedicate it to your hearing devices and clean them every morning before putting them in. Vigorously brush off any wax on the device and any hole in the device. See more on this in your instruction manual or our online instructional videos.

Your night stand or a cupboard is perfect. Store in dry areas out of reach from children or pets.

Never store in your bathroom or other humid areas as the humidity will ruin them much faster.

Usually one repair per set every two years is an average rule of thumb.

The GS Extreme, GS Digital, and GS Custom come with a standard limited one (1) year warranty, which allows you replacement or repair with a paid deductible.

The GS Electronic and TRACKR Earmuffs come with a limited 90 day warranty, which allows you replacement or repair with a paid deductible.

We do not offer a warranty on our ear plugs.

Yes! See our warranty page to read about our extended warranty for each product: https://goaxil.com/pages/service-warranty

See our warranty page to read about our extended warranty for each product: https://goaxil.com/pages/service-warranty

Please contact our customer support team at customersupport@goaxil.com or call us at (801) 566-0240. We can check to see if your product is still in warranty. If not, we can help you find the best solution.

Please contact our customer support team at customersupport@goaxil.com or call us at (801) 566-0240. We can check to see if your product is still in warranty. If not, we can help you find the best solution.

Please contact our customer support team at customersupport@goaxil.com or call us at (801) 566-0240. We can check to see if your product is still in warranty. If not, we can help you find the best solution.