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Service & Warranty

Limited 1 Year Warranty

The below products come with a standard one (1) year warranty which allows you replacement or repair with a paid deductible. Please see the chart below.

  • Extreme Edge
  • Custom Edge Series
  • Digital Ear Pro Series
  • GS Digital 1 & 2
  • GS Custom
  • GS Extreme
  • Open Series
  • Select-A-Fit Series

Limited 90 Day Warranty

The below products come with a 90 day warranty which allows you replacement or repair with a paid deductible. Please see the chart below.

  • GS Electronic
  • TRACKR Earmuffs
We do not offer a warranty on our plugs.

 

Please see our Return Policy for issues within 30 days.

For other information on our warranty or service issues, please email us at customersupport@goaxil.com or call at (801) 566-0240.

 

 

 

 

Extended Warranty

 

Interested in an extended warranty?

AXIL Limited Extended Warranty – Add an extended warranty on to your product for a fraction of the cost of the original cost of the product. (Extended Warranty must be purchased at the time of original order.)

For the GS Digital 1 & 2, Digital Ear Pro, Custom Edge, and Extreme Edge products, you enjoy a 3 year unlimited warranty instead of the standard 1 year limited warranty.

    • Manufacturers Defects, Malfunction from Normal Use & Wear
    • Free Cleanings & Adjustments if Needed

For GS Extreme, GS Electronic, & TRACKR:

    • One Time Covered Replacement. Deductible to be paid for any following replacements during the life of the warranty.
    • Replacement Covers All Damage such as Rain, Water, Mud, Broken, Chewed on by Your Dog, Driven over by Your Truck, Shot by Your Gun - YOU NAME IT, WE’LL REPLACE IT!
Warranty Price and Deductibles
Product Price Deductible
TRACKR Blu $20 $20
GS Electronic $20 $20
GS Extreme $25 $25
GS Custom $100 $75
GS Digital I & II $50 $60 per ear
Digital Ear Pro I $100 $100 per ear
Digital Ear Pro II $150 $100 per ear
Customs $500 $200 per ear

 

For all other repairs that are outside of the warranty period, please contact our Customer Service department for pricing on your specific product.