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Service & Warranty

Limited 1 Year Warranty

The below products come with a standard one (1) year warranty covering all manufacturing or general repair issues.

  • Extreme Edge
  • Custom Edge Series
  • Digital Ear Pro Series
  • GS Digital 1 & 2
  • GS Extreme
  • GS Custom
  • Open Series
  • Select-A-Fit Series

Limited 90 Day Warranty

The below products come with a 90 day warranty covering all manufacturing or general repair issues.

  • All Earmuffs
  • Ear Pro Bud
  • GSX BT Ear Pro
  • GS Electronic
We do not offer a warranty on our plugs.

 

Please see our Return Policy for issues within 30 days.

For other information on our warranty or service issues, please email us at customersupport@goaxil.com or call at (801) 566-0240.

 

 

 

 

Extended Warranty

 

Interested in an extended warranty?

AXIL Limited Extended Warranty – Add an extended warranty on to your product for a fraction of the cost of the original cost of the product.

For the GSX BT Ear Pro, Ghost Stryke Essential and Ghost Stryke Bluetooth products you will enjoy a 1 year limited warranty instead of the standard 90 day limited warranty.

For the Ghost Stryke 1 & 2, Digital Ear Pro, Custom Edge, and Extreme Edge products you enjoy a 3 year unlimited warranty instead of the standard 1 year limited warranty.

    • Manufacturers Defects, Malfunction from Normal Use & Wear
    • Free Cleanings & Adjustments if Needed
    • FREE ONE Time REPLACEMENT NO MATTER THE CONDITION YOU SEND IT BACK TO US IN FOR 3 YEARS!
    • FREE REPLACEMENT COVERS RAIN, WATER, MUD, BROKEN, CHEWED ON BY YOUR DOG, DRIVEN OVER BY YOUR TRUCK, SHOT BY YOUR GUN – YOU NAME, WE’LL REPLACE IT!!!
Warranty Price and Deductibles
Product Price Deductible
GSX BT Ear Pro $25 $10
Ghost Stryke Essential $25 $10
Ghost Stryke Bluetooth $30 $15
Ghost Stryke I & II $50 $60 per ear
Digital Ear Pro I $100 $100 per ear
Digital Ear Pro II $150 $100 per ear
Customs $500 $200 per ear

 

For all other repairs that are outside of the warranty period please contact our Customer Service department for pricing on your specific product